SHIPPING
ROYAL KAFTAN offers worldwide shipping by partnering with DHL EXPRESS in your country to complete deliveries.
| Region | Carrier | Estimated delivery |
| Europe | DHL EXPRESS | 5-7 working days |
| Gulf States | DHL EXPRESS | 5-7 working days |
| USA | DHL | 5-7 working days |
| Rest of the world | DHL | 5-7 working days |
TRACKING MY ORDER
When your order is shipped, we send you an email containing a tracking number to track your order with DHL. If you did not receive this email, please email : [email protected]
DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
RETURN & EXCHANGE
- We offer from the date of delivery 14-days to return/exchange your order.
- The item/s must be in original condition, unworn and unaltered in any way.
- Once we receive your return, we will notify you and process your refund.
- Customers are responsible for shipment costs for returns and exchanges.
To ship an item back to ROYAL KAFTAN please:
- Contact us by email at [email protected] with the order number and the item you want to exchange or return
- Place the item/s in the original shipping container.
- Ship the product to our Adresse
- Once we receive your return, we will notify you and process your refund minus the shipping fee
- The return is at the expense of the customer